![]() ![]() In order to qualify for assistance from an LITC, generally a taxpayer’s income must be below a certain threshold, and the amount in dispute with the IRS is usually less than $50,000. If youre accessing TurboTax Online on your phone through a web browser instead of from a computer, youll have the option to snap a photo without using the. The LITC assists low income individuals who have a tax dispute with the IRS, and provides education and outreach to individuals who speak English as a second language (ESL). If your employer is not a TurboTax partner, or if youre otherwise unable to import your W-2, you can snap a photo of your W-2 using the TurboTax mobile app or manually enter your W-2. Services are provided for free or for a small fee. Low Income Taxpayer Clinics (LITC) can represent you before the IRS or in court on audits, appeals, tax collection matters, and other tax disputes. ![]() To speak to an advocate, call 87 or contact your local office. TAS advocates work with the IRS to get your problems resolved and our services are always free. If you qualify for help, you will be assigned to one advocate who will be with you at every turn. TAS has offices in every state, the District of Columbia, and Puerto Rico. Read more about the kinds of cases TAS works. You need to enable JavaScript to run this app. You may be eligible for help if your IRS problem is causing financial difficulty or you believe an IRS procedure just isn't working as it should. Get help signing in to your TurboTax Online account to start your tax return with TurboTax 1 best-selling tax software. As an independent organization within the IRS, TAS protects taxpayers’ rights under the Taxpayer Bill of Rights, helps taxpayers resolve problems with the IRS, and recommends changes that will prevent the problems from happening in the future. Please refer to the following page to recover your account in TurboTax. Note: The Call option will not be available when TurboTax Support is closed.If you are having a tax problem that you haven’t been able to resolve on your own, the Taxpayer Advocate Service (TAS) may be able to help. 1 70 13,596 Reply Bookmark Icon AkinaLO Intuit Alumni In order to recover your account through the account recovery page, you will need to provide either your phone number (recommended), email address, or User ID. (Go ahead and use up the three if you can’t remember the right one. You’ll have three tries to enter the info for your account. So the TurboTax wizard can't really be called a chatbot yet. Enter your email, mobile number, or username. Goals or intents are usually simple things such as launching an app, setting a reminder. Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent - If you’re not on the Sign in screen yet, go to, use the Profile icon in the upper right-hand corner of this screen, and choose Sign in to my account. See this TurboTax support FAQ for a contact link and hours of operation. If you still cannot access your account, you can contact TurboTax customer service/support through their contact website during business hours. Click on the Year and Click on Download/print return (PDF) Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. To access your prior year tax returns sign onto the TurboTax website with the userID you used to create the account. TurboTax does not store online any returns completed using the desktop editions. If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. ![]() If none of the user ID's received will access your account, then use the option shown in blue on the account recovery website, " Try something else" Run the tool against any email addresses you may have used. Use this TurboTax account recovery website to get a list of all the user ID's for an email address. Copy and paste the account recovery website link onto a new web browser window and run the tool. You have to sign onto your online account using the exact same user ID you used to create the online account.Ĭlose all TurboTax windows on your web browser (including this one). I try to log on to my account, it keeps repeating sign on ![]()
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